Wholesale Chess Customer Feedback
At Wholesale Chess, we try our hardest to help you get the right equipment at the right price at the right time.
We’d love to hear how well we’re doing! Leave us a note below – or if you’d rather your feedback was kept confidential, use our contact us page! Or click here if you’re looking for customer service.
I’m quite impressed.
I ordered the Premier Tournament Chess Set Combo. I am very pleased with the merchandise and the service from Wholesale Chess!
My most recent order is well over my fourth order from whole sale chess! They have a full understanding of what a chess player is all about. Once again a good product well packaged no back order’s and at a very good price! With a pretty huge variety of book’s dvd’s and software. Thanks wholesale chess!
I liked all items I ordered so far (I haven’t tried the chess clock) except the mini magnetic chessboard, the one that has dark green? and white squares, the pieces are black and white, the pieces are too small for the squares. Way too small.
Excellent service. I prefer wholesale chess over chess Central.
I purchased the Ebonized Quality Wood Chess Pieces and The Black Tournament Chess Bag. Both items are of excellent quality and well worth the price. I have always been very satisfied with my orders from Wholesalechess.com. The quality is excellent and I have never found anyone with better regular prices or deals. I have purchased all my chess supplies and materials from Wholesalechess.com for the past 5 years. Also, the customer service and speed of transactions have always been excellent. I will continue to work with them exclusively.
100% satisfied with the service, promptness of delivery, and the product!
Thank you for arranging the timely arrival of the chess set I ordered through you. Service was great!
I received our beautiful Chess boards in a timely manner . The quality is perfect for our Chess Club in our E.S. where nearly 60 students are regular members.
Hello! I am very very happy with your sitestore. Thank you for very good service and very good and quality items. It’s very importent for me.
Thank’s a lot.
Ilona
Excellent service: the order was shipped the next day and received in a timely manner. Thank you very much.
I received the t-shirt from “Wholesale Chess for my son, and love it! I wish I could find some other novelty chess-themed items, such as pjs, sheets,bed covers, desk top accessories… for the “chess-lovers”! Any tips??
Great prices, great service, is a great gift shopping place for those hard to buy for chess fans.
Excellent service that you can’t imagine. Before my order was confirmed, I had asked many foolish questions on payment methods. It was annoying but Lyndia answered all with patience.
Fast delivery and good product quality surpass all my expectations. The quality chessmen, chessboard and chess box are my dream-combination enhancing chess studying. Now with this great chess set combo, I feel that I am not only a wood pusher but a real chess learner! I am fully pleased with my first purchase at wholesalechess.com!
I originally ordered the Heavy Tournament Chess Set Combo and found that the Executive Combo set was on sale for the same price. I called in the next business day before my ordered shipped, to change the order. Customer service was extremely helpful and immediately made the change. The set arrived exactly as I had hoped… fast and in pristine condition. I love the set…oh and I also ordered the blue Saitek digital clock and it is awesome. I love it and I am very happy. Wholesale Chess is highly recommend for anyone who is looking for anything chess. I looked at all the websites and found wholesale chess to have the best pricing available… guaranteed!
Excellent service. They shipped my order the next day. Good quality tournament chess sets and clocks. I received automatic e-mail when the order was placed and when they shipped it. Very professional. The price was very reasonable.
The best in his category!
Fast shipping, quality products and great prices!
A1!
The kids in the club love the soft mouse pad boards. The spinner medals will also be a hit. I hope we keep adding new materials to keep things from getting to routine. Thanks.
wish I could have gotten the Thursday chess deal with my order and got free shipping
Outstanding shipping and recieving.Product? as usual .. allways great.. thanks!
Great product.. fast ship! My son is a happy guy! Thanks so much!
I have placed MANY orders with wholesale chess and have always been happy with the products and service.
I bought a Scratch & Dent product (folding magnetic wooden chess set) that was in really amazing condition. I expected something with a big mark or really damaged in someway (it cost me $20 for a $100 product), but there was only a TINY defect. One hinge of the folding board was broken at one connection point. So I got an GREAT magnetic chessboard super cheap. I was going to give it away as a prize to my chess team, but after opening it and seeing how awesome it is, I really want to keep it for myself. And, as usual, it came promptly with the WSC customer service.
The pieces were impressive hard plastic. We are using them in the chess club at school. They fit in an extra large peanut butter plastic jar for safe keeping with the junior high school crowd. Shipping was prompt. Thanks!
Richard Crain
Good product. Great Price! I bought this for my daughter for her chess class and she really likes it. It is really handy to be able to pack it in the bag and carry it with. The pieces are nice and heavy and easy to use.
I ordered a shirt and a imperfect 14″ magnetic chess set. The only problem I have is the chess set seems to be perfect. THANK YOU. Your products and service have always been excellent. Please keep up the great work.
I have always had great experiences with Wholesalechess, the customer service is great and I think that is essential to the success of any company. The Imperfect 14 Superior Folding Wooden Magnetic Travel Chess Set w/ Fitted Insert looked like Perfect to me, thank you!!
Will definitely buy more in the future from your website.
The magnetic wood chess sets were superb. They barely had any noticeable scratches and the quality is very high. I also liked the pocket magnetic set. All items were shipped fast. I have had a good experience with all my orders through Wholesale Chess.
order filled in timely manner.
Never experienced any problems with any orders
Dear Wholesale
chess set and boards I received are the best ever seen (35 years I play all over the world) in terms of ratio quality/price.
T-shirt is to be considered costly, not so good quality as expected.
Excellent packaging, delivery fast and effective.
Italian Customs I had to pay With Horror (71 EUR !!!)
What can I say about Wholesale Chess, other than I’m totally satisfied with they’re service & product. I bought a damaged portable chess set and I have trouble finding the damage/ding and my friends ahvn’t noticed it. The chess set looks great and have played many games with it. The price was great and also was the quick delivery response. I’m very pleased and have told my friends about Wholesale Chess. I only wish that other mail order companies would follow suit and be as consumer friendly. Keep up the good work, Thanks.
I bought some of the cheaper items at the wholesale price and was pleasently surprised to find that they were a little bit better quality than I was expecting. I’m thankful that you guys called me when my credit card didn’t work. In the past when a sale couldn’t go through for one reason or another on other sites. I didn’t find out until weeks later when the product I ordered hadn’t arrived yet. So, thank you very much for that.
I had no problems with my order (xmas presents for hubby). I”m sure he’ll be happy with his new chess gear. Good job, Wholesale Chess!
Wholesale Chess is and has been excellent in every respect. This has been my experience over several years. Superb quality products, service, … everything. Lots of praise, absolutely no complaints.
I ordered the items on a weekend. They were shipped the following Thursday. I received the items a couple weeks later.
I like the vendor as the selection is as good as it gets and the prices are outstanding. Finding the Kasparov CD is not difficult to get but if I wanted to get the Karpov CD I cannot find it no where else.
You sold me what was described as ‘imperfect quality’ at deeply discounted prices. Yet, I can find no imperfections! I’m quite pleased with my purchases.
Regardless of the products which I received quickly that were exactly as described, your follow-up & interaction with your customers is really what sets you apart from other online retailers.
If you are a new customer considering which site to shop at – this is the one. I won’t go anywhere else after my experience with WholesaleChess!
I love the customer service you provide and my shipments always come at a reasonable time and I love the pricing. That’s why I keep coming back. Thanks!
Order was placed over the phone with no problems. Service was quite pleasant and prompt. Arrival date was as expected. Everything was shipped and arrived corectly.
Thanks you,
Steve
Your quick delivery time has really helped our new school club, which has been growing faster than anyone would have guessed. And thank you for cutting down on the amount of packing material, my only (minor) complaint from our previous order. This time, everything was recyclable–fantastic.