Wholesale Chess Customer Feedback
At Wholesale Chess, we try our hardest to help you get the right equipment at the right price at the right time.
We’d love to hear how well we’re doing! Leave us a note below – or if you’d rather your feedback was kept confidential, use our contact us page! Or click here if you’re looking for customer service.
Great service — fast delivery, in perfect condition. Thanks!
Ordered Intermediate Chess Tactics – Fantastic program and very rapid turn around from order to delivery.
It was a pleasure doing business with you and I will be a repeat customer!
Wholesale Chess did an outstanding job in getting my order to me quickly. The chess sets are of great quality – and you can’t beat the price.
I recommend Wholesale for those searching for a nice experience.
I Bought the beginners set for the kids. I had a set when i was growing up and that is how I learned. I ordered this set it was not what I had expected. I could have gone to any store and bought the same thing but only cheaper. I do not think that I will purchase any thing else from you.
Sincerely,
Gerald Hohn
I recently purchased the:
* Soft Mousepad Chessboard 20 inches
* Executive Tournament Chess Set Combo
My son and I love the set. It is excellent!!! Thanks.
i was very satisified with the chess board recently purchased.
Ordered a tactics CD for beginners which was delivered faster than expected with a free shipping upgrade. Excellent site!
A wonderful transaction, my number 1 source for chess products online.
I ordered the Rosewood Fianchetto chess pieces and am quite pleased with them! The are well made and are much heavier than most chess sets,the detail on the chess pieces is very good,what you would expect on a chess set that would cost several hundred dollars.The pictures of the chess set don’t do it justice as the chess pieces are far more attractive in person than the pictures show.
To be honest. I have ordered from other chess vendors. And it was pretty easy to notice the wholesale chess really made a very big improvement on there price and selection. Along with there large variety of shipping methods with explanation’s of tracking and insurance gave me comfort that my product would be delivered on time and safely. I was pretty happy. That match up a price form another vendor and in other cases out right beat there price. Not bad at all. That will insure my return to wholesale chess!
The price was good, the shipping was on time. 3 of the 5 clocks arrived with damaged glass, but you immediately shipped replacements at no charge when I informed you of the problem. Count me satisfied.
Very good quality. The prices are good and the customer service is excellent. Thank you.
I’m quite satisfied with the sets that I ordered. Your prices made it possible for us to start up a small school club. As soon as it grows, we’ll be ordering from you again. One small criticism, though: everything that we ordered was well packed, and shipped in a sturdy box. Nothing was fragile. The extra space in the box could have easily been filled with shredded scrap paper or other recyclable or compostable filler, rather than styrofoam packing “peanuts”.
I ordered this chess set online. And in a couple of days, it was here. I was surprised how fast it came. The black nylon case with shoulder strap, the vinyl chess board and the heavier pieces make chess both portable and fun. I bought one for myself and a friend. We both love them and plan to buy more for others.
I have several friends who don’t like the chess boards that I ordered, and I can’t blame them. They haven’t won a game yet on either one of them, LOL. Great product at a real reasonable price.
With over 80 students participating in in our middle school chess club we needed more chess sets; FAST. The price was right and shipping was free. WOW! Just four days after ordering there were 90 students in the school library playing chess. Every new set was in play. I watch for the sale e-mails every Thursday.
Bruce Peterson
Chess Club Sponsor
Millard North Middle Shool
Omaha, NE
I have been buying chess equipment from Wholesale Chess for ten years. I have only good things to say about the people, products and service.
I advise anyone, who wants chess equipment, to buy it from wholesalechess.com and to let WS.com know, I sent them. Everyone I’ve directed toward to WS.com has come back to me with praise for the company and satisfaction. Keep up the good work, Caleb.
Cordially,
R.M.Stutts
Director, Freedom Chess Academy
I am completely satisfied with the service received from Wholesale Chess. I very seldom buy from anyone else.
Jerry Cunningham
The analysis set is exactly what I wanted. The pieces are lightweight, but I knew that in advance. The felt pads are easily lifted up to insert tiny lead fishing weights inside the pieces and then stick down the felt pads as they were. This produces a remarkable difference in “feel” and makes them more stable. Takes only minutes and a few cents per piece for the lead. Delivery time on the set was unbeatable! Thanks!
So far everything is okay..! Great service. Thanks.
This was my first purchase through Wholesale Chess, everything has been excellent. The company is very honest, serious and transparent in their work, they gave me support online. Shipping was quick and satisfactory.
The products are what I expected, high quality. I hope to make another purchase soon. Congratulations and thanks!
Thanks for great looking and quality products. My students really are anxious to learn with these high quality products!
This is the best chess store on-line! I buy everything from these folks.
I ordered 1 chess set recently. Beautiful set that arrive soon and perfectly. Great service also. Thanks!
I ordered 10 sets each for each of my sisters who are school teachers, who include chess tournaments as a part of their classroom activities. Both were very happy with the quality of the sets and with the promptness of the orders. I have also been very satisfied with past orders of chess books from Wholesale Chess.
I have purchased several things from Wholesale Chess over the years and they are my first and last shopping stop. The first thing I look for is price, but the most important thing to me is service. Wholesale Chess has been absolutely impeccable in this regard. They go far beyond fair in a way that is reminiscent of the “old days” of customer service. At the end of the day, the only chess related items I buy elsewhere are things that Wholesale doesn’t carry, and there is very little of that.
Ordered 4 chess sets for our Senior Center – order process was quick and easy and delivery was timely
Your website was very efficient. I appreciated the choices, the prices, and the ability to find what I needed very quickly. I am just starting a beginning chess club and found all the supplies I needed on your one-stop-shopping website. Thanks for your help!
Perfect
We would like to thank Wholesale Chess for an amazing chess set and for their conscientious customer service. We received the replacement pieces in the mail and can’t thank you enough!
We are sharing your site with our friends and suggesting your chess sets as birthday and Christmas gifts. We found out about your site from Justin’s homeschool chess club teacher. After seeing how much Justin enjoys the game—and how much he loves his own set—we’ve been encouraging Justin’s friends/parents to play and visit your site.
Thanks again for such great service! We love our set!
Marvelous items, affordable prices, and great service – thank you!
Order arrived in a timely fashion. Can’t really beat the prices!
I Wanted a Black Chess Bag instead of Green I decided ot keep what I had instead of paying more shipping cost shipping was prompt and prices where very reasonable I will use this service again in the future next time I will call and order
Got two travel sets. Great customer service, fast shipping– I will certainly shop here again.
Got my order. It’s 100% satisfactory
The board certainly looks good but I fear that it will soon show its cheapness. I have already detected a frayed corner. But it was certainly what I expected as far as quality is concerned.
Got the package when promised. Arrived in good shape and it installed properly on my laptop. Couldn’t ask for anything more.
thanks,
Erik
I am satisfied with my chess sets. I ordered 2 one for myself and the other for my nephews. The greatest thing that I like about the chess sets is the weight. I’m able to travel with my set without any problems. My nephews are twins and they were excited to receive their chess boards because they originally learned how to play chess on boards like I purchased. I enjoy the boards so much that I’ve let my friends know how excited I am and they are now interested in purchasing boards in the near future. Thanks for such a wonderful product.
Ordered an endgame CD which was delivered very promptly with no fuss. Nice experience.
@ Adam – We do not sell any Monroi products, I would check out their website at http://monroi.com/products/personal-chess-manager.html