Special Deal for Members & Customers
January 26, 2009
Tags: Wholesale Chess News
Share your thoughts with Wholesale Chess and receive 10% off your next order and be entered in a drawing for up to $150.
Wholesale Chess is always striving to improve our product selection, customer service and the overall customer experience at WholesaleChess.com. You’re the reason we’re in business today and we want to make sure we’re doing everything we can to best meet your needs.
In order to learn how we’re doing so far, and what we can do to better serve your needs and promote the game of chess, we have partnered with Brigham Young University (BYU)-Idaho to conduct customer surveys. We have chosen BYU-Idaho because of their years of experience in conducting customer surveys and to maintain confidentiality and objectiveness in your response and suggestions.
How Can I Participate?
We are hoping you can help us by participating in either an online focus group (multiple people discuss topics at once in an online chat room) or a one-on-one phone interview. You can choose either one, and we will find a time that fits with your schedule. The focus groups will last 30-40 minutes and will take place in a dedicated chat room on our blog. The interviews will take place over the phone at a time that is convenient for you. Both will be a discussion about your experiences with Wholesale Chess and other chess companies. You will have the opportunity to share your ideas for how we can better serve you and your organization’s needs.
In return for your time and your effort, we will send you a promotion code for 10% off your next order the week following your interview with the BYU-Idaho representative. In addition to the 10% off promotion code, participants will also have their names entered into a drawing for a $150 gift card to be drawn in mid-February.
If you would like to participate, please email caleb@wholesalechess and provide the following information:
1. Your first and last name
2. Phone number or email address
3. Name of Organization (if applicable)
4. Your preference of interview (Focus Group, Interview, or Either One)
5. Which Days and Times work the best for you:
Friday, Jan 30 – Morning, Afternoon, or Evening
Saturday, Jan 31 – Morning, Afternoon, or Evening
Monday, Feb 2 – Morning, Afternoon, or Evening
Tuesday, Feb 3 – Morning, Afternoon, or Evening
Wednesday, Feb 4 – Morning, Afternoon, or Evening
The contact information you provide us above will only be used for phone interviews or participation in a focus group. Wholesale Chess does not share past order information or other personal contact information with any organization, including BYU Idaho. See our complete privacy policy online.
